Toshiba ES4 Manual do Utilizador

January 2003Stratagy Flash, IVP8andStratagy iES32, ES4, ES80,ES96, ES96RGeneral Description®Voice Processing Systems

ContentsChapter 4 – Specificationsiv Stratagy General Description 01/03

Stratagy General Description 01/03 vIntroductionThis general description is an overview of the Stratagy® Voice Processing systems and provides gene

IntroductionRelated Documents/Mediavi Stratagy General Description 01/03Related Documents/MediaNote Some documents listed here may appear in differ

Stratagy General Description 01/03 1Overview 1This chapter describes the main components of Stratagy and provides general descriptions of each of t

Overview2 Stratagy General Description 01/03Table 1 Stratagy Models and Key Feature Comparison Stratagy Flash IVP8 iES32 ES4 ES80 ES96 ES96RPortsMi

OverviewStratagy Flash and IVP8Stratagy General Description 01/03 3Stratagy Flash and IVP8Stratagy Flash and IVP8 share many of the same features a

OverviewStratagy Flash and IVP84 Stratagy General Description 01/03Stratagy IVP8The Stratagy IVP8’s circuit card architecture (shown right) is a To

OverviewStratagy Flash and IVP8Stratagy General Description 01/03 5Stratagy Flash, IVP8 System SoftwareStratagy’s flexibility is largely a result o

OverviewStratagy Enterprise Server (ES)6 Stratagy General Description 01/03Stratagy Enterprise Server (ES)The Stratagy ES is a powerful hardware/so

OverviewStratagy Enterprise Server (ES)Stratagy General Description 01/03 7All Stratagy ES standalone systems are equipped with IDE hard drives tha

Publication InformationToshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to rev

OverviewStratagy Enterprise Server (ES)8 Stratagy General Description 01/03Stratagy ES96ES96 (shown right) is the largest Stratagy ES platform. It

OverviewStratagy Enterprise Server (ES)Stratagy General Description 01/03 9Stratagy ES4, ES80, ES96, ES96R Standard ComponentsThe Stratagy ES’s bas

OverviewStratagy Enterprise Server (ES)10 Stratagy General Description 01/03Voice and Resource BoardsOne or more voice boards are used in the stand

OverviewStratagy Enterprise Server (ES)Stratagy General Description 01/03 11Optional EquipmentOptional equipment can be ordered with the system and

OverviewStratagy ES System Software12 Stratagy General Description 01/03Stratagy ES System SoftwareAll of the Stratagy ES platforms run on Windows

OverviewStratagy ES System SoftwareStratagy General Description 01/03 13Stratagy ES Administration SoftwareThe Stratagy ES Administration software

OverviewFeatures14 Stratagy General Description 01/03Microsoft NetMeetingNote Applies to iES32 only.Remote maintenance can be performed using the N

OverviewFeature/System Comparison ChartStratagy General Description 01/03 15Feature/System Comparison ChartThe following table provides a list of t

OverviewFeature/System Comparison Chart16 Stratagy General Description 01/03Mailbox – Function Lock NA NA ✕✕Mailbox – Groups ✕✕ ✕ ✕Mailbox – Securi

OverviewFeature/System Comparison ChartStratagy General Description 01/03 17Single-digit Menus ✕✕ ✕ ✕Soft Key Control of Voice Mail NA NA ✕✕Soft Ke

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)Telecommunication Systems Division License AgreementIMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”)

OverviewFeature/System Comparison Chart18 Stratagy General Description 01/03

Stratagy General Description 01/03 19Features 2This chapter presents an overview of available Stratagy standard features. Stratagy ES features prov

FeaturesAutomatic Message Copy20 Stratagy General Description 01/03Automatic Message CopySystem Availability: All systemsA mailbox can be configure

FeaturesCaller Confirmation Prior to TransferringStratagy General Description 01/03 21Caller Confirmation Prior to TransferringSystem Availability:

FeaturesCall Queuing22 Stratagy General Description 01/03Call QueuingSystem Availability: All systemsWhen a user’s extension is busy, Stratagy can

FeaturesCopy MailboxStratagy General Description 01/03 23Copy MailboxSystem Availability: All systemsThe Copy Mailbox feature enables the System Ad

FeaturesDisk Space Notification24 Stratagy General Description 01/03Disk Space NotificationSystem Availability: All systemsAutomatically notifies t

FeaturesFax Tone DetectionStratagy General Description 01/03 25Fax Tone DetectionSystem Availability: All systemsAll Stratagy systems can be progra

FeaturesInteractive Voice Response (IVR)26 Stratagy General Description 01/03Interactive Voice Response (IVR)System Availability: All systemsNote S

FeaturesMailbox – Personal GreetingStratagy General Description 01/03 27Mailbox – Personal GreetingSystem Availability: All systemsEach user can re

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)Telecommunication Systems Division Additional Microsoft License TermsThe following additional Licens

FeaturesMailbox Number – Varied/Fixed Length28 Stratagy General Description 01/03Mailbox Number – Varied/Fixed LengthSystem Availability: All syste

FeaturesMessage – Date and TimeStratagy General Description 01/03 29Message – Date and TimeSystem Availability: All systemsPrior to playing the con

FeaturesMessage – Pause During Playback30 Stratagy General Description 01/03Note The Panic notification is supported by the Stratagy Flash and IVP8

FeaturesMessage – PurgingStratagy General Description 01/03 31Benefit(s)• Useful to users who want to write down a long phone number or other infor

FeaturesMessage – Return Receipt Verification32 Stratagy General Description 01/03Message – Return Receipt VerificationSystem Availability: All sys

FeaturesMessage – Volume ControlStratagy General Description 01/03 33Message – Volume ControlSystem Availability: Stratagy Flash, Stratagy ESStrata

FeaturesNetworking (AMIS)34 Stratagy General Description 01/03Networking (AMIS)System Availability: Stratagy IVP8, Stratagy ESStratagy software sup

FeaturesRemote AdministrationStratagy General Description 01/03 35Remote AdministrationStratagy Flash, IVP8The Remote Administrator has full screen

FeaturesShutdown Using the Telephone Dial Pad36 Stratagy General Description 01/03• Report Option 2 enables you to customize a report for user mail

FeaturesSoft Key Control of Voice MailStratagy General Description 01/03 37Soft Key Control of Voice MailSystem Availability: Stratagy ESImportant!

Toshiba America Information Systems, Inc.Telecommunication Systems DivisionLimited WarrantyToshiba America Information Systems, Inc., (“TAIS”) warrant

FeaturesSystem Administrator’s Mailbox38 Stratagy General Description 01/03System Administrator’s MailboxSystem Availability: All systemsStratagy h

FeaturesToken Programming LanguageStratagy General Description 01/03 39Token Programming LanguageSystem Availability: All systemsWhile Stratagy pro

FeaturesUser Tutorial (New User)40 Stratagy General Description 01/03User Tutorial (New User)System Availability: All systemsA first time user of S

FeaturesTelephone System IntegrationStratagy General Description 01/03 41Telephone System IntegrationStratagy can be configured to work with variou

FeaturesTelephone System Integration42 Stratagy General Description 01/03

Stratagy General Description 01/03 43Stratagy ES Feature Groups 3Feature Groups expand the standard voice processing features of the Stratagy produ

Stratagy ES Feature GroupsFax Server44 Stratagy General Description 01/03Fax ServerWith the Fax Server feature group, the Stratagy ES system serves

Stratagy ES Feature GroupsFax ServerStratagy General Description 01/03 45Remote RetrievalTo retrieve a fax message remotely, the user can call from

Stratagy ES Feature GroupsAutomatic Speech Recognition (ASR)46 Stratagy General Description 01/03Unified Messaging with Fax ServerWhen bundled with

Stratagy ES Feature GroupsUnified Messaging (UM)Stratagy General Description 01/03 47Unified Messaging (UM)Stratagy ES provides UM as an optional f

Stratagy ES Feature GroupsUnified Messaging (UM)48 Stratagy General Description 01/03Internet Protocol IntegrationThe Stratagy ES sends voice and f

Stratagy ES Feature GroupsText-To-Speech (TTS)Stratagy General Description 01/03 49Text-To-Speech (TTS)The Stratagy ES provides TTS as an optional

Stratagy ES Feature GroupsInteractive Voice Response (IVR)50 Stratagy General Description 01/03To enable TTS on the Stratagy ES4, ES80, ES96, and E

Stratagy General Description 01/03 51Specifications 4This chapter provides details of the physical and functional characteristics of the Stratagy s

SpecificationsStratagy iES3252 Stratagy General Description 01/03Stratagy iES32Stratagy ES4, ES80, ES96, and ES96RConfiguration Dimensions WeightPo

SpecificationsStratagy Flash, IVP8 Optional EquipmentStratagy General Description 01/03 53Stratagy Flash, IVP8 Optional EquipmentStratagy ES Option

SpecificationsONEAC 400 UPS54 Stratagy General Description 01/03ONEAC 400 UPS • Nominal input voltage: 120VAC, 60 Hz and 230VAC, 50/60 Hz• Surge vo

SpecificationsONEAC 400 UPSStratagy General Description 01/03 55Table 6 Stratagy Hardware Environmental and Electrical Specification Summary Enviro

SpecificationsONEAC 400 UPS56 Stratagy General Description 01/03

Stratagy General Description 01/03 57IndexAabout this guideconventions,vorganization, vrelated documents/media, viadministration software, 13configur

Stratagy General Description 01/03 iContentsIntroductionOrganization...

IndexI ~ S58 Stratagy General Description 01/03platform configurations, 12resource boards, 11, 53SAM, 10serial port boards, 53tape drive, 11, 53voice

IndexT ~ VStratagy General Description 01/03 59Stratagy systemsStratagy Flash,3-4, 39, 51, 53Stratagy IVP8, 4, 39-40, 51systemadministrator’s mailbox

ContentsChapter 2 – Featuresii Stratagy General Description 01/03Class of Service (COS) .....

ContentsChapter 3 – Stratagy ES Feature GroupsStratagy General Description 01/03 iiiSingle-digit Menus............