Toshiba Qosmio Personal Computer X500 Manual do Utilizador

Consulte online ou descarregue Manual do Utilizador para Computadores Toshiba Qosmio Personal Computer X500. Toshiba Qosmio Personal Computer X500 User Manual Manual do Utilizador

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Página 1 - Maintenance Manual

Qosmio X500 Maintenance Manual (960-Q08) Toshiba Personal Computer Qosmio X500 Maintenance Manual TOSHIBA CORPORATION File Number 960

Página 2

Qosmio X500 Maintenance Manual (960-Q08) Chapter 4 Replacement Procedures 4.1 Overview...

Página 3 - Preface

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Qo

Página 4

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 16

Página 5 - System transferred

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 7

Página 6 - Table of Contents

Test Program for Field. 18 Qosmio X500 Maintenance Manual (960-Q08) 3.5 Memory Test To execute the Memory Test select 02 from the Diagnostic Test Me

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Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 19 5. Address pattern test “16 bit write and 16 bit read” of address pattern data i

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Test Program for Field. 20 Qosmio X500 Maintenance Manual (960-Q08) with the original data patterns. Addresses are displayed in 64KB increments durin

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Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 21 Test Process: 1. Checks the memory size to determine the maximum size of ins

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Test Program for Field. 3.6 Keyboard Test To execute the Keyboard Test select 03 from the Diagnostic Test Menu, press Enter and follow the directions

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Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 23 Subtest 04 Hot Key Display [9 Key] This subtest is used for the 9 hot key and fu

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Test Program for Field. LEFT PRESS RIGHT PRESS TOUCH_PAD TEST Please Do Not Press the Left and Right Button At The Same Time 24 Qosmio X500 Ma

Página 13

Qosmio X500 Maintenance Manual (960-Q08) 4.21 Web Camera module...

Página 14 - Hardware Overview

Test Program for Field. 3.7 Display Test To execute the Display Test select 04 from the Diagnostic Test Menu, press Enter and follow the directions d

Página 15 - Chapter 1 Contents

Test Program for Field. Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loo

Página 16

Test Program for Field. Subtest 03 80 * 25 Character Display This subtest uses 80*25 video resolution to display character codes 20H - 7EH using Mode

Página 17 - 1.1 Features

Test Program for Field. Subtest 04 320 * 200 Character Display This subtest uses 320*200 video resolution to display green, red and yellow followed b

Página 18

Test Program for Field. 320*200 GRAPHICS DISPLAY : [ D ] BLACK D GRAY BLUE

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Test Program for Field. Subtest 05 640 * 200 Character Display This subtest uses 640*200 video resolution to display three windows, each window drive

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Test Program for Field. Subtest 06 640 * 480 Character Display This subtest uses 640*350 video resolution to display 16 colors: black, blue, green, c

Página 21 - 1.2 System Block Diagram

Test Program for Field. 640*480 GRAPHICS DISPLAY : [12 ] BLACK DARK GRAY BLUE LIGHT BLUE GREEN LIGHT GREEN CYAN L

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Test Program for Field. Subtest 07 Display Page This subtest displays video pages zero through seven. DISPLAY PAGE 0 0000000000000000000000000000

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Test Program for Field. Subtest 08 "H" Pattern Display This subtest displays a full screen of "H" patterns. HHHHHHHHHHHHHHHHHHHH

Página 24 - 1.3 2.5-inch Hard Disk Drive

Qosmio X500 Maintenance Manual (960-Q08) Appendices Appendix A Handling the LCD Module ...

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Test Program for Field. Subtest 10 Color Graphics Display This subtest displays three colors, cyan, white and yellow on the screen as shown below.

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Test Program for Field. Subtest 11 Color Attributes Display This subtest displays 16 colors: black, blue, green, cyan, red, magenta, brown, white, da

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Test Program for Field. NOTE: The following screen does not display correctly. It will be amended in the next version. Qosmio X500 Maintenance Manua

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Test Program for Field. 38 Qosmio X500 Maintenance Manual (960-Q08) Press [Enter] Key To exit this subtest an

Página 29 - No support Support

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 39 Subtest 12 Color Tiling This subtest displays black, gray, white, and 3 gradatio

Página 30 - Table 1

Test Program for Field. 40 Qosmio X500 Maintenance Manual (960-Q08) 3.8 Floppy Disk Test CAUTION: Before running the floppy disk test, prepare a for

Página 31

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 41 Subtest 04 Write Specified Address NOTE: The first two digits of the ADDRESS ind

Página 32 - 1.5 Keyboard

Test Program for Field. 42 Qosmio X500 Maintenance Manual (960-Q08) 3.9 Hard Disk Test To execute the Hard Disk Test select 06 from the Diagnostic T

Página 33 - 1.6 TFT Color Display

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 43 Subtest 04 Cross Talk and Peak Shift This subtest writes eight of the most like

Página 34

Test Program for Field. 44 Qosmio X500 Maintenance Manual (960-Q08) Subtest 07 Sequential Write This subtest writes specified data to all cylinders

Página 35

Qosmio X500 Maintenance Manual (960-Q08)

Página 36 - 1.7 Power Rails

Test Program for Field. 3.10 Real Time Clock Test To execute the Real Time Clock Test select 07 from the Diagnostic Test Menu, press Enter and follow

Página 37 - 1.8 Batteries

Test Program for Field. Subtest 02 Backup Memory This subtest writes 50 bytes of test data (FFH, AAH, 55H, and 00H) to the CMOS 14th address, then re

Página 38

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 47 3.11 Cache Memory Test To execute the Cache Memory Test select 08 from the Diagn

Página 39

Test Program for Field. 48 Qosmio X500 Maintenance Manual (960-Q08) Subtest 04 Bit Shift Pattern Test This subtest reads the contents of cache memor

Página 40

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 49 3.12 High Resolution Display Test To execute the High Resolution Display Test s

Página 41 - 1.9 AC Adapter

Test Program for Field. Subtest 02 640*480 Mode Display This subtest uses 640*480 video resolution to display a high resolution white frame, 256 let

Página 42 - Troubleshooting Procedures

Test Program for Field. Subtest 03 800 * 600 Mode Display This subtest uses 800*600 video resolution to display a high resolution white frame, 256 l

Página 43 - 2-2 Qosmio X500

Test Program for Field. Subtest 04 1024* 768 Mode Display This subtest uses 1024*768 video resolution to display a high resolution white frame, 256 l

Página 44

Test Program for Field. Subtest 05 “H” Pattern Display This subtest uses the 1024*768 Mode to display a high resolution white frame, “H” letters (8*

Página 45 - 2.1 Troubleshooting

Test Program for Field. Subtest 06 Focus Test ( “E” Pattern) This subtest sets the 1024*768 Mode and displays “E” patterns (18*18 dot fonts), at 56 l

Página 46

Qosmio X500 Maintenance Manual (960-Q08) Chapter 1 Hardware Overview

Página 47

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 55 3.13 Multimedia Test To execute the Multimedia Test select 10 from the Diagnost

Página 48

Test Program for Field. 56 Qosmio X500 Maintenance Manual (960-Q08) 3.14 MEMORY2 Test To execute the Expansion Test select 11 from the Diagnostic T

Página 49

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 57 Tee test method is the same as Subtest2. However, the data to be used differs. 7F

Página 50

Test Program for Field. 58 Qosmio X500 Maintenance Manual (960-Q08) 3.15 Error Codes and Error Status Names The following table lists the error code

Página 51

Test Program for Field. Table 3-2 Error codes and error status names (2/2) Device Name Error Code Error Status Name HDD BB Undefined Error CC Writ

Página 52

Test Program for Field. 60 Qosmio X500 Maintenance Manual (960-Q08) 3.16 Running Test NOTES: 1. You may add or delete subtests using the Runnin

Página 53

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 61 3.17 DMI INFOEMATION Select 03 from the Diagnostics Menu and press Enter to Chec

Página 54 - Check 5

Test Program for Field. 62 Qosmio X500 Maintenance Manual (960-Q08) b. Wireless LAN ID ( 001E4CXXXXXX ) c. AC Adapter Select [1]65W [2]75W [3]90W

Página 55

Test Program for Field. 3.18 Log Utilities This function logs error information generated while a test is in progress and stores the results in RAM (

Página 56

Test Program for Field. 64 Qosmio X500 Maintenance Manual (960-Q08) 2. Error information displayed on the screen can be manipulated with the followi

Página 57

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) ii1 Hardware Overview Chapter 1 Contents 1.1 Features...

Página 58

Test Program for Field. 3.19 System Configuration Select 05 from the Diagnostics Menu and press Enter to display the following system configuration:

Página 59 - 2.5 USB FDD Troubleshooting

Test Program for Field. 3.20 Running Test Edit Item 3.20.1 Function Description Function description lets you add or delete the subtests used to exec

Página 60

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 67 1. Enter a number or 0 for Loop Count and press Enter. Select a number from 1 t

Página 61

Test Program for Field. 3.21 Common Tests and Operation 3.21.1 How to operate a window To input parameters, or open a window use the following keys.

Página 62

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 69 Pass Count Displays the number of times the test has been executed. Error Count

Página 63 - 2.6 2.5” HDD Troubleshooting

Test Program for Field. 3.21.4 Test Stop Display If an error occurs during a Subtest and YES is selected for Error Stop, the following message display

Página 64 - System Transferred

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-i Chapter 4 Replacement Procedures

Página 65

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-ii Chapter 4 Contents 4.1 Overview...

Página 66

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-iii 4.21 Web Camera module...

Página 67

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-iv Figure 4-13-2 Remove the screws(from bottom side) ...

Página 68 - 2.7 Keyboard Troubleshooting

Hardware Overview Chapter 1 Qosmio X500 Maintenance Manual (960-Q08)

Página 69

Replacement Procedures 4 2 4.1 Overview This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the

Página 70

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-2 Safety Precautions Please read the following safety instruct

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Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-3 Before You Begin Take note of the following points before st

Página 72 - 2.9 Display Troubleshooting

Replacement Procedures Disassembly Procedure Three main types of cable connector are used.  Pressure plate connector  Spring connector  Norma

Página 73

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-5 Assembly Procedure After the computer has been disassembled

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Replacement Procedures Screw Tightening Torque Use the following torque when tightening screws. CAUTION: Overtightening may damage screws or parts.

Página 75

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-7 Screw Notation To make maintenance of the computer easier, m

Página 76 - 2.11 Modem Troubleshooting

Replacement Procedures 4.2 Battery pack Removing the battery pack The following describes the procedure for removing the battery pack (See Figure

Página 77

Replacement Procedures NOTE: Dispose of the used battery pack in accordance with the laws and ordinances of your local authority. Installing the b

Página 78 - 2.12 LAN Troubleshooting

Replacement Procedures 4.3 PC card Removing a PC card The following describes the procedure for removing a PC card (See Figure 4-3-1). CAUTION: In

Página 79

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 1Features 1.

Página 80

Replacement Procedures 1. Make sure the PC card does not stick out. 2. Insert a PC card and press it until it is securely connected. Figure 4-3

Página 81

Replacement Procedures 4.4 SSD/HDD (Main HDD) Removing a SSD/MAIN HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for removing the

Página 82 - 2.14 Sound Troubleshooting

Replacement Procedures CAUTION: When a SSD/HDD is installed, they are installed in the position as the following figure. Figure 4-4-2 Remove

Página 83

Replacement Procedures 5. Remove the following screws securing the SSD/HDD holder and remove the SSD/ HDD holder.  M3.03.0B FLAT BIND screw

Página 84

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-15 Installing SSD/MAIN HDD-H9.5mm / HDD-H12.5 mm The following

Página 85

Replacement Procedures 4.5 Optical disk drive NOTE: Do not apply excessive force to the top of an optical disk drive. Do not touch the shade

Página 86 - Diagnostic Programs

Replacement Procedures Figure 4-5-2 Disassemble the side bracket Installing an optical disk drive The following describes the procedure for ins

Página 87 - Chapter 3 Contents

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-18 4.6 Slot in Optical disk drive NOTE: Do not apply excessi

Página 88

Replacement Procedures Figure 4-6-1 Remove an optical disk drive Figure 4-6-2 Disconnect the Slot in ODD from Motherboard Qosmio X500 Maintena

Página 89 - 4 Qosmio X500

Replacement Procedures Figure 4-6-3 Disassemble the bracket from slot in ODD Installing an optical disk drive The following describes the procedur

Página 90 - ESC :Escape

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Página 91 - 6 Qosmio X500

Replacement Procedures 4.7 HDD (SECOND HDD) Removing second HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for removing the second

Página 92

Replacement Procedures CAUTION: When a HDD is installed, they are installed in the position as the following figure. Figure 4-7-2 Remove th

Página 93 - 3.3 Subtest names

Replacement Procedures 5. Remove the following screws securing the HDD holder and remove the HDD holder.  M3.03.0B FLAT BIND screw x4 Fi

Página 94 - Table 3-1 Subtest Names(2/3)

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-24 Installing Second HDD-H9.5mm / HDD-H12.5mm The following de

Página 95 - Table 3-1 Subtest Names(3/3)

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-25 4.8 Memory module CAUTION: The power of the computer must

Página 96 - 3.4 System Test

Replacement Procedures Figure 4-8-1 Remove memory slot cover Figure 4-8-2 Remove a memory module Qosmio X500 Maintenance Manual (960-Q08)

Página 97 - 12 Qosmio X500

Replacement Procedures Installing a memory module To install a memory module, confirm that the computer is in boot mode. Then perform the following

Página 98

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-28 4.9 Keyboard Removing the keyboard The following describes

Página 99 - 14 Qosmio X500

Replacement Procedures Figure 4-9-1 Remove screws for KB Holder Qosmio X500 Maintenance Manual (960-Q08) 4-29

Página 100

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-30 Installing the keyboard The following describes the procedu

Página 101 - Maintenance Manual (960-Q08)

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 3 Bridge m

Página 102

Replacement Procedures 4.10 Wireless LAN card Removing a Wireless LAN card The following describes the procedure for removing a Wireless LAN card

Página 103 - 3.5 Memory Test

Replacement Procedures Figure 4-10-2 Remove a wireless LAN card Qosmio X500 Maintenance Manual (960-Q08) 4-32

Página 104

Replacement Procedures Installing a Wireless LAN card The following describes the procedure for installing a Wireless LAN card. 1. Insert a wirel

Página 105 - 20 Qosmio X500

Replacement Procedures 4.11 Bluetooth module Remove a Bluetooth module The following describes the procedure for removing a Bluetooth module(see F

Página 106

Replacement Procedures 4.12 TV Tuner card Removing a TV Tuner card The following describes the procedure for removing a TV Tuner card (See Figure

Página 107 - 3.6 Keyboard Test

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-36 Installing a TV Tuner card The following describes the proc

Página 108

Replacement Procedures 4 4.13 Display assembly Removing the display assembly The following describes the procedure for removing the display ass

Página 109 - 24 Qosmio X500

Replacement Procedures  M2.56.5 FLAT BIND screw x11  M2.58.0 FLAT BIND screw x6  M2.54.0 FLAT BIN

Página 110 - 3.7 Display Test

Replacement Procedures Figure 4-13-3 Remove the screws (from top side) 8. Disconnect the FFC and cables. 9. Disassembly TOP cover. 10. Pull out

Página 111 - 26 Qosmio X500

Replacement Procedures Opening the display to 135degree, and remove the hinge screw. ‧ M2.56.5 FLAT BIND screw x6 (Locktight) Figure

Página 112

Qosmio X500 Maintenance Manual (960-Q08) Copyright © 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual can

Página 113 - 28 Qosmio X500

Chapter 1 Hardware Overview 1. Web Camera LED*

Página 114

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Página 115 - 30 Qosmio X500

Replacement Procedures 4.14 Top Cover assembly Removing the Top cover assembly The following describes the procedure for removing the top cover a

Página 116

Replacement Procedures 3. Remove the following screws securing the top cover assembly from the front of computer. Pull up and remove the top cove

Página 117 - 32 Qosmio X500

Replacement Procedures Figure 4-14-3 Disconnect the touch pad flat cable/Fingerprint cable Installing Top Cover assembly The following describes

Página 118

Replacement Procedures 4.15 Touch pad Removing the touch pad The following describes the procedure for removing the touch pad (See Figure 4-15

Página 119 - The Screen

Replacement Procedures Figure 4-15-2 Loose the M2.5x3 screw Figure 4-15-3 Remove the touchpad and touchpad board Qosmio X500 Maintenance Manual

Página 120

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Página 121 - 36 Qosmio X500

Replacement Procedures 4.16 USB Board The following describes for removing the USB board (See Figure 4-16-1). Removing the USB Board 1. Pull out

Página 122 - Press [Enter] Key

Replacement Procedures 4.17 B CAS Board The following describes for removing the B CAS Board (See Figure 4-17-1). Removing the B CAS Board 1. Pu

Página 123 - 38 Qosmio X500

Replacement Procedures 4.18 System Board CAUTION: 1. when handling the system board, always hold by the edges. Do not touch the printed circuit

Página 124

Chapter 1 Hardware Overview 1.2 System Block Diagram Figure 1-2-1 shows the system block diagram. Figure 1-2-1 System block diagram for Intel P

Página 125 - 3.8 Floppy Disk Test

Replacement Procedures 2. Disconnect the speaker cable, LCD CABLE, WIRELESS ANTENNA, CRT cable, USB cable, FM CABLE, MDC CABLE, and TV-F ANTENNA f

Página 126 - HEAD NO (0~1) ?

Replacement Procedures Removing RTC battery The following describes the procedure for removing the RTC battery unit (See Figure 4-18-3 to 4-18-4). 1.

Página 127 - 3.9 Hard Disk Test

Replacement Procedures Installing the System Board The following describes the procedure for installing the system board. 1. Secure the system board

Página 128

Replacement Procedures 4.19 CPU Removing the CPU heat sink The following describes the procedure for removing the CPU heat sink (See Figure 4-19-1

Página 129 - SECTOR COUNT (01~39) ??

Replacement Procedures 4. Unlock the CPU by rotating the cam on the CPU socket 120 degrees to the counterclockwise with a flat-blade screwdriver. 5.

Página 130 - 3.10 Real Time Clock Test

Replacement Procedures Figure 4-19-3 Apply silicon grease 6. Install the CPU heat sink and heat sink holder and secure them with the following scre

Página 131 - 46 Qosmio X500

Replacement Procedures 4.20 LCD unit / FL inverter CAUTION: When replacing a LCD, it is required that SVP parameter is set. Update with the latest

Página 132 - 3.11 Cache Memory Test

Replacement Procedures 3. Pull out one insulator and peel off the other one adhered to the inverter. 4. Disconnect the LCD harnesses from the conne

Página 133 - ), reads

Replacement Procedures 7. Remove the following screws securing the LCD unit.  M2.5x4.0 screw x2  M2.5x5.0 screw x8 8. With the bottom edge

Página 134

Replacement Procedures 10. Remove the following screws securing the LCD support (LCD unit side) and remove the hinge from the LCD unit.  M2.0x2.5

Página 135 - 50 Qosmio X500

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Página 136 - Press [ Enter ] key

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Página 137 - 52 Qosmio X500

Replacement Procedures 4.21 Web Camera module Removing Web Camera module The following describes the procedure for removing the Web Camera module.

Página 138

Replacement Procedures Figure 4-21-2 Peel off the glue of Web Camera module Installing Web Camera module The following describes the procedure for

Página 139 - 54 Qosmio X500

Replacement Procedures 4.22 Speaker Box Removing Speaker Box The following describes the procedure for removing Speaker Box. (See Figure 4-22-1 to

Página 140 - 3.13 Multimedia Test

Replacement Procedures Figure 4-22-2 Removing the securing screws at right side. 2. Removing the Speaker Box. Figure 4-22-3 Removing the Speaker

Página 141 - 3.14 MEMORY2 Test

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Página 142

Replacement Procedures 4.23 Application for Thermal pad and grease on CPU, North Bridge, and VGA board (see Figure 4-22-1 to 4-22-3) I. For Silv

Página 143 - Test Program for Field

Replacement Procedures Figure 4-23-2 Apply silicon grease for North Bridge 2. Thermal pad and grease used on VGA thermal module. Figure 4-22-3 The

Página 144

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Página 145 - 3.16 Running Test

A-1 Qosmio X500 Maintenance Manual Maintenance Manual (960-Q08) Appendix A Appendix A Handling the LCD Module Precautions for handling the L

Página 146 - 3.17 DMI INFOEMATION

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 7

Página 147 - 62 Qosmio X500

Handling the LCD Module 3. If the panel’s surface gets fingerprint or dust, put on gloves and wipe it with static electricity cloth. If it is still

Página 148 - 3.18 Log Utilities

Handling the LCD Module 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or c

Página 149 - 64 Qosmio X500

Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at

Página 150 - 3.19 System Configuration

Handling the LCD Module 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or o

Página 151 - 3.20 Running Test Edit Item

Qosmio X500 Maintenance Manual (960-Q08) B-1 Appendix B

Página 152 - Do not save

Board Layout B-2 Qosmio X500 Maintenance Manual (960-Q08) 42 41 29 30 40 3925 34 32 3143 33 38 8 37 35 Figure B-1-2 System board layout (Ba

Página 153 - 68 Qosmio X500

Board Layout Qosmio X500 Maintenance Manual (960-Q08)

Página 154

Board Layout B-4 Qosmio X500 Maintenance Manual (960-Q08) (23) CN13 Power/B CONN (24) U2 Audio IC (25) U13 Clock generator (26) U4 E

Página 155 - 70 Qosmio X500

Board Layout B.2 Touch Pad Board <Front layout> 04 03 01 02 Figure B-2-1 Touch Pad board layou

Página 156 - Replacement Procedures

Board Layout 01 02 Figure B-2-3 Touch Pad board layout (Back) Table B-2-2 Tou

Página 157 - Chapter 4 Contents

Chapter 1 Hardware Overview 1.3 2.5-inch Hard Disk D

Página 158

Board Layout B.3 Finger Print Board <Front layout> 01 Figure B-3-1 Finger Prin

Página 159

Board Layout <Back layout> 01 B-8 Qosmio X500 Maintenance Manual (960-Q08) 02 Figure B-3-3 Finger Pr

Página 160 - 4.1 Overview

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 1Appendix C Pin Assignment CN11 LCD Panel Connectors PIN No. Signal name I/O PIN No.

Página 161

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 2 CN24 MMB Connector PIN No. Signal name I/O PIN No. Signal name I/O 1 +3VPCU --- 2

Página 162

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 37 MY2 O 8 MY1 O 9 MY0 O 10 MY4 O 11 MY3 O 12 MY5 O 13 MY14 O 14 MY6 O 15 MY7_K O 16 MY3

Página 163 - Spring connector

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 4 PIN No. Signal name I/O PIN No. Signal name I/O 1 +5V_Felica --- 2 USBP4- I/O 3 U

Página 164

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 51 GND --- 2 USBP9- I 3 USBP9+ I 4 CPUSB# I/O 5 --- --- 6 --- --- 7 NEW SMCLK I 8

Página 165 - Grip area

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 6 PIN No. Signal name I/O PIN No. Signal name I/O 1 RTC_NO2 I 2 GND --- CN2 CRT Con

Página 166

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 7 1 MBAT+ --- 2 MBAT+ --- 3 ID O 4 B/I --- 5 TEMP_MBAT O 6 MBDATA I/O 7 MBCLK I/O 8 G

Página 167 - 4.2 Battery pack

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 8 31 PCIE_TXN0 I 32 WL_SMDATA I/O 33 PCIE_TXP0 I 34 GND --- 35 GND --- 36 USBP3-_B

Página 168

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 9 Standard v

Página 169 - 4.3 PC card

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 97 NC I/O 8 NC --- 9 GND --- 10 NC I 11 NC I/O 12 NC --- 13 NC I/O 14 NC I/O 15 GND

Página 170 - Replacement Procedures

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 10 PI N No. Signal name I/O PIN No. Signal name I/O 1 +0.9VSMDDR_VREF_DIMM --- 2 GND

Página 171 - 4.4 SSD/HDD (Main HDD)

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 1151 M_B_DQS2 I/O 52 M_B_DM2 I 53 GND --- 54 GND --- 55 M_B_DQ23 I/O 56 M_B_DQ18 I/O

Página 172

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 12 103 +1.8VSUS --- 104 +1.8VSUS --- 105 M_B_A10 I/O 106 M_B_BS#1 I 107 M_B_BS#0 I 10

Página 173

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 13155 GND --- 156 GND --- 157 M_B_DQ52 I/O 158 M_B_DQ53 I/O 159 M_B_DQ49 I/O 160 M_B_DQ

Página 174

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 14 PIN No. Signal name I/O PIN No. Signal name I/O 1 HDMITX2P_ C --- 2 GND --- 3 HDM

Página 175 - 4.5 Optical disk drive

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 15CN39 VGA Connectors PIN No. S PI Signignal name N No. al name 2 PEG_TXN15 1 EP G_RXN

Página 176

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 16 60 GND 59 NG D 62 PEG_TXN5 61 EP G_RXN5 64 PEG_TXP5 63 EP G_RXP5 66 GND 65 NG D

Página 177

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 17 AT 114 GND 11 G3 V A_MBCLK 116 EXT_VGA_RED 11 X N 5 E T_LVDS_BLO118 GND 11 X P_ON

Página 178

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 18 158 5V 15 7 X160 5V 15 V9 3 162 X 16 V1 3 164 X 16 V3 3 166 DP_CAD 16 V5 3

Página 179

Chapter 1 Hardware Overview Specification Parameter

Página 180 - 4.7 HDD (SECOND HDD)

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 199 LAN _ VCC4 --- 10 LAN _ LINKLED# --- 11 LAN _ ACTLED --- 12 LAN _ GND --- C

Página 181

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 20 CN3 Card R tors PIN No. Sig PIN No. XD C XD _C X SD/MS_CLK_C S MS _C MS_CD#_C MS

Página 182

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 21 CN46 SATA HDD Connectors IN No. l name I/O IN No. nal name I/O P Signa P Sig1 GND

Página 183

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 22 11 TMPSPR-GND PR-SXP 12 TMPS 13 CLKDWN# 14 ALERT 15 PLTRST# 16 CLKREQ# 17

Página 184 - 4.8 Memory module

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 2323 E_RXN5 _S5 PCI O 24 +3V --- 25 D PCIE_RXP5 O 26 GN --- 27 GND --- 28 +1.5V

Página 185

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 24 CN6 SPDIF Connectors PIN No. Signal name I/O PIN No. Signal name I/O 1 GND --- 2

Página 186

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-1Appendix. D Appendix D Display Codes D.1 Display Codes Table D-1-1 Scan codes (set

Página 187 - 4.9 Keyboard

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-2 Table D-1-2 Scan codes (set

Página 188

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-3Table D-1-3 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Ma

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Display codes Qosmio X500 Maintenance Manual (960-Q08) D-4 Table D-1-4 Scan codes (set

Página 190 - 4.10 Wireless LAN card

Chapter 1 Hardware Overview 1.4 Optical Drive (HD DVD-ROM & CD-R/RW Drive) The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or

Página 191

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-5Table D-1-5 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make

Página 192

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-6 Table D-1-6 Scan codes in Nu

Página 193 - Remove a Bluetooth module

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-7Table D-1-8 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break

Página 194 - 4.12 TV Tuner card

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-8 Table D-1-10 No.126 key scan

Página 195

Appendix E Key Layout 1. United Status (US) Keyboard Figure US keyboard 2. United Status (US) Keyboard (Backlight) Figure US keyboard (Backligh

Página 196 - 4.13 Display assembly

3. United Kingdom (UK) Keyboard Figure UK keyboard 3. United Kingdom (UK) Keyboard (Backlight) Figure UK keyboard (Backlight) E-2 - Qosmio X500 M

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Qosmio X500 Maintenance Manual (960-Q08) F-1 Appendix F Appendix F Wiring Diagrams F.1 RGB Monitor ID Wraparound connector round connecto

Página 198

Wiring Diagrams Qosmio X500 Maintenance Manual (960-Q08) F-2

Página 199

Chapter 1 Hardware Overview Table 1-4-2 DVD Super M

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Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 13Table 1-4-

Página 201 - 4.14 Top Cover assembly

Qosmio X500 Maintenance Manual (960-Q08) Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba P

Página 202

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Página 203

Chapter 1 Hardware Overview Table 1-4-5 TSST DVD Super Multi drive specifications 15Qosmio X500 Maintenance Manual (960-Q08)

Página 204 - 4.15 Touch pad

Chapter 1 Hardware Overview 1.5 Keyboard The Qosmio

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Chapter 1 Hardware Overview 1.6 TFT Color Display The Qosmio X500 Ganel use CCFL to control backlight. 1.6.1 LCD Module with CCFL Backlight Figur

Página 206

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Página 207 - 4.16 USB Board

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 191.6.2 CCFL

Página 208 - 4.17 B CAS Board

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Página 209 - 4.18 System Board

Chapter 1 Hardware Overview 1.8 Batteries The PC has the following two batteries.  Main battery  Real time clock (RTC) battery Table 1-8-1 l

Página 210

Chapter 1 Hardware Overview 1.8.2 Battery Charging

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Chapter 1 Hardware Overview Table 1-8-3 Data retaining time * If USB Seep and Charge function is enabled, the computer’s battery will discharge

Página 212

Qosmio X500 Maintenance Manual (960-Q08) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio X500

Página 213 - 4.19 CPU

Chapter 1 Hardware Overview 1.8.3 RTC Battery The RT

Página 214

Chapter 1 Hardware Overview 1.9 AC Adapter Table 1-9-1 lists the AC adapter specifications. Table 1-9-1 AC adapter specifications 25Qosmio X50

Página 215

2-1 Qosmio X500 Maintenance Manual (960-Q08) Chapter 2 Troubleshooting Procedures

Página 216

2-2 Qosmio X500 Maintenance Manual (960-Q08) Chapter 2 Contents 2.1 Troubleshooting...

Página 217 - Double-sided tape

Qosmio X500 Maintenance Manual (960-Q08) 2-3 2.9 Display Troubleshooting...

Página 218 - LCD HARNESS

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  12 2.1 Troubleshooting Chapter 2 describes how to determine w

Página 219

2 Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply

Página 220

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  32.2 Troubleshooting Flowchart Use the flowchart in Figure 2-

Página 221 - 4.21 Web Camera module

2 Troubleshooting Procedures Figure 2-1-1 Troubleshooting flowchart (1/2)4Qosmio X500 Maintenance Manual (960-Q08)

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2 Troubleshooting Procedures Figure 2-1-2 Troubleshooting flowchart (2/2) If the diagnostics program cannot detect an error, the problem may be in

Página 223 - 4.22 Speaker Box

Qosmio X500 Maintenance Manual (960-Q08) Conventions This manual uses the following formats to describe, identify, and highlight terms and operat

Página 224

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 6function to confirm which diagnostic test detected an error(s), and the

Página 225

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  72.3 Power Supply Troubleshooting The power supply controller

Página 226

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 8Table 2-2 DC IN icon DC IN icon Power supply status Lights red DC po

Página 227

2 Troubleshooting Procedures Procedure 2 Connection Check The wiring diagram related to the power supply is shown below: Any of the connectors ma

Página 228

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 10adjust it in the right temperature. If the battery pack is still not c

Página 229 - A-1 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  11Procedure 4 Replacement Check The power is supplied to the s

Página 230 - A-2 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 122.4 System Board Troubleshooting This section describes how to determ

Página 231 - A-3 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  13Procedure 1 Message Check When the power is turned on, the s

Página 232 - A-4 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 14Procedure 2 Diagnostic Test Program Execution Check Execute the follo

Página 233 - A-5 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  152.5 USB FDD Troubleshooting To check if the USB FDD is malfu

Página 234 - Appendix B Board Layout

Qosmio X500 Maintenance Manual (960-Q08) Table of Contents Chapter 1 Contents 1.1 Features...

Página 235

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 16Procedure 2 Diagnostic Test Program Execution Check Insert the Diagno

Página 236

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  17Procedure 3 Connector Check and Replacement Check USB FDD is

Página 237 - B-4 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 18Check 2 USB FDD may be faulty. Replace it with a new one. If the prob

Página 238 - B.2 Touch Pad Board

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  192.6 2.5” HDD Troubleshooting To check if 2.5” HDD is malfunct

Página 239 - B-6 Qosmio X500

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 20Procedure 2 Message Check When the power is turned on, the system per

Página 240 - B.3 Finger Print Board

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  21Procedure 3 Format Check The computer’s HDD is formatted usi

Página 241 - B-8 Qosmio X500

2 Troubleshooting Procedures Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk. Perform al

Página 242 - Appendix C Pin Assignment

2 Troubleshooting Procedures Procedure 5 Connector Check and Replacement Check HDD(s) is/are connected to the connector(s) on the system board. Th

Página 243 - Pin Assignment

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 242.7 Keyboard Troubleshooting To check if the computer’s keyboard is ma

Página 244 - Pin Assignment

2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be defective. Otherwise, they may b

Página 245

Qosmio X500 Maintenance Manual (960-Q08) Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting...

Página 246

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 262.8 Touch pad Troubleshooting To check if the computer’s touch pad is

Página 247

2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be defective. Otherwise, they may b

Página 248

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 282.9 Display Troubleshooting To check if the computer’s display is malfu

Página 249

Troubleshooting Procedures Procedure 3 Connector and Cable Check LCD Module is connected to system board by an LCD/FL cable. FL inverter board i

Página 250

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 30Procedure 4 Replacement Check Fluorescent lamp, FL inverter, LCD modul

Página 251

Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioning or not, follow the troublesho

Página 252

Troubleshooting Procedures 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, follow the troubleshooting procedures below as instr

Página 253

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 33Check 2 Modem cable may be faulty. Replace it with a new one. If the pro

Página 254

Troubleshooting Procedures 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunctioning or not, follow the troubleshooting procedures bel

Página 255

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 352.13 Wireless LAN Troubleshooting To check if the computer's Wireles

Página 256

Qosmio X500 Maintenance Manual (960-Q08) 2.9 Display Troubleshooting...

Página 257

Troubleshooting Procedures Procedure 2 Antennas' Connection Check The wireless LAN function-wiring diagram is shown below: Any of the connecti

Página 258

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 37Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna o

Página 259

Troubleshooting Procedures 2.14 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures b

Página 260

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 39Procedure 2 Replacement Check  If External microphone/Headphone does

Página 261

Troubleshooting Procedures 2.15 Fingerprint Troubleshooting To check if the computer’s Fingerprint is malfunctioning or not, follow the troubleshootin

Página 262

Troubleshooting Procedures 2.16 Bluetooth Troubleshooting To check if the computer’s Bluetooth is malfunctioning or not, follow the troubleshooti

Página 263

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 1 Chapter 3 Diagnostic Programs

Página 264

Test Program for Field. 2 Qosmio X500 Maintenance Manual (960-Q08) Chapter 3 Contents 3.1 ...

Página 265

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 3 3.1 Tests and Diagnostics Software Overview This chapter explains how to use the

Página 266 - Appendix D Display Codes

Test Program for Field. 3.2 Executing the Diagnostic Test DOS is required to run the Diagnostics Program. To start the programs follow these steps:

Página 267 - Display codes

Qosmio X500 Maintenance Manual (960-Q08) Chapter 3 Diagnostic Programs 3.1 Tests and Diagnostics Software Overview ... 3-Error! Boo

Página 268 - Display codes

Test Program for Field. The following menu displays: :Select item Enter:Decision item Esc:Escape TOSHIBA Sat

Página 269

Test Program for Field. 4. Select the subtest you want to execute and press Enter. The following menu displays: 6 Qosmio X500 Maintenance Manual (9

Página 270

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 7 NOTES: The Item2 and 3 of Test Parameter are not used by some tests. Go To Test

Página 271

Test Program for Field. 8 Qosmio X500 Maintenance Manual (960-Q08) 3.3 Subtest names Table 3-1 lists the subtest names for each test program in the

Página 272

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 9 Table 3-1 Subtest Names(2/3) No. Test Name No. Subtest Name 05 FLOPPY DISK TES

Página 273

Test Program for Field. 10 Qosmio X500 Maintenance Manual (960-Q08) Table 3-1 Subtest Names(3/3) No. Test Name No. Subtest Name 10 MULTIMEDIA TEST

Página 274 - Figure US keyboard

Test Program for Field. 3.4 System Test To execute the System Test select 01 from the Diagnostic Test Menu, press Enter and follow the directions on

Página 275 - Figure UK keyboard

Test Program for Field. 12 Qosmio X500 Maintenance Manual (960-Q08) Subtest 03 CPU Temperature This will display CPU Temper

Página 276 - Appendix F Wiring Diagrams

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program The portion which PC and Te

Página 277 - Wiring Diagrams

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC

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