Toshiba DKT3000/2000 Manual do Utilizador

Telecommunication Systems DivisionMay 2002DKT3000/2000-SeriesDigital TelephoneUser GuideDigital Business Telephone Systems

ContentsAppendix A – Centrex Applicationvi Strata CTX DKT3000/2000-Series Telephone 05/02

Button LabelsDelayed Ringing86 Strata CTX DKT3000/2000-Series Telephone 05/02

Strata CTX DKT3000/2000-Series Telephone 05/02 87IndexAabandoned call numbers (see Call History), 32about this bookconventions, viiihow to use thi

IndexD ~ L88 Strata CTX DKT3000/2000-Series Telephone 05/02call transfer, 13call waiting, 35, 43centrexapplication, 81feature buttons, 81change pa

IndexM ~ SStrata CTX DKT3000/2000-Series Telephone 05/02 89LCRdialing out, 70LED indicators, 73lineaccess, 7automatic selection, 8buttons, 7ringin

IndexT ~ V90 Strata CTX DKT3000/2000-Series Telephone 05/02start application, 72system speed dial, 59Ttone⁄pulse dialing, 50tone signaling, 8trans

Strata CTX DKT2000/3000-Series Telephone 05/02 viiIntroductionThis user guide describes how to use the 3000-series and 2000-series digital phones

IntroductionHow to Use This Guideviii Strata CTX DKT2000/3000-Series Telephone 05/02How to Use This GuideThis guide provides in-depth instructions

IntroductionRelated Documents/MediaStrata CTX DKT2000/3000-Series Telephone 05/02 ixRelated Documents/MediaNote Some documents listed here may app

IntroductionRelated Documents/Mediax Strata CTX DKT2000/3000-Series Telephone 05/02

Strata CTX DKT3000/2000-Series Telephone 05/02 1The Grand Tour 1This chapter familiarizes you with DKT3000-series and DKT2000-series digital speaker

The Grand TourDKT3000-series Telephones2 Strata CTX DKT3000/2000-Series Telephone 05/02DKT3020-SD TelephoneFixed ButtonsThe fixed buttons on your di

The Grand TourDKT3000-series TelephonesStrata CTX DKT3000/2000-Series Telephone 05/02 3Flexible ButtonsYour telephone can have 10, 14, or 20 Flex

The Grand TourDKT2000-series Telephones4 Strata CTX DKT3000/2000-Series Telephone 05/02• 0RGH is generally used as a Soft Key.• Pressing 3DJH switch

The Grand TourDKT2000-series TelephonesStrata CTX DKT3000/2000-Series Telephone 05/02 5DKT2020-SD TelephoneFixed ButtonsThe fixed buttons on your

Publication InformationToshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to rev

The Grand TourDKT2000-series Telephones6 Strata CTX DKT3000/2000-Series Telephone 05/02Flexible ButtonsAll Flexible Buttons must be programmed for y

Strata CTX DKT3000/2000-Series Telephone 05/02 7The Basics 2This chapter shows you the basic operation of your DKT3000-series or DKT2000-series tele

The BasicsImportant - Read First8 Strata CTX DKT3000/2000-Series Telephone 05/02Which Outgoing/Incoming Call Features Do I Have?Check mark here whic

The BasicsMaking a CallStrata CTX DKT3000/2000-Series Telephone 05/02 9Making a CallThere are three ways to originate a call from your digital te

The BasicsAnswering a Call10 Strata CTX DKT3000/2000-Series Telephone 05/02Answering a CallThere are several ways to answer a call:Handset➤ If your

The BasicsMessage WaitingStrata CTX DKT3000/2000-Series Telephone 05/02 11Message WaitingUse your 0VJLED/button and LCD to see/retrieve message(

The BasicsMicrophone12 Strata CTX DKT3000/2000-Series Telephone 05/02Turning On/Off Message Waiting LED on Another ExtensionIf you call an extension

The BasicsCall TransferStrata CTX DKT3000/2000-Series Telephone 05/02 13Call Transfer1. While on a call, press &QI7UQ. Your Line LED flashes

The BasicsConference Calls14 Strata CTX DKT3000/2000-Series Telephone 05/02Conference CallsYou can conference together up to eight parties (includin

The BasicsConference CallsStrata CTX DKT3000/2000-Series Telephone 05/02 15Adding Voice Mail to a ConferenceThe Conference Master can add voice m

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)Telecommunication Systems Division License AgreementIMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”)

The BasicsHold16 Strata CTX DKT3000/2000-Series Telephone 05/02Hold1. To place a call on hold, press +ROG. Your LCD shows the line on hold. The held

The BasicsVolume ControlStrata CTX DKT3000/2000-Series Telephone 05/02 17Volume Control➤ To adjust the handset volume➤ Press the 9RO ▲ to increas

The BasicsLCD Contrast Adjustments18 Strata CTX DKT3000/2000-Series Telephone 05/02

Strata CTX DKT3000/2000-Series Telephone 05/02 19Advanced Operation 3This chapter gives you more details about your DKT3000-series or DKT2000-series

Advanced OperationSoft Keys20 Strata CTX DKT3000/2000-Series Telephone 05/02Soft KeysWhen Soft Keys are on, they replace the functions on the 0RGH,

Advanced OperationSoft KeysStrata CTX DKT3000/2000-Series Telephone 05/02 21Soft Key ExampleWhen the Soft Key prompts appear on the LCD, the LCD

Advanced OperationAdvisory Messages22 Strata CTX DKT3000/2000-Series Telephone 05/02Advisory MessagesAdvisory messaging enables you to store an info

Advanced OperationAccount Code CallsStrata CTX DKT3000/2000-Series Telephone 05/02 23Account Code CallsAccount Codes (Forced or Voluntary) can be

Advanced OperationAccount Code Calls24 Strata CTX DKT3000/2000-Series Telephone 05/02Voluntary Account Codes (Verified/Non-Verified)Voluntary Accoun

Advanced OperationAutomatic Busy RedialStrata CTX DKT3000/2000-Series Telephone 05/02 25Automatic Busy Redial After reaching a busy outside numbe

Toshiba America Information Systems, Inc.Telecommunication Systems DivisionLimited WarrantyToshiba America Information Systems, Inc., (“TAIS”) warrant

Advanced OperationAutomatic Callback26 Strata CTX DKT3000/2000-Series Telephone 05/02Automatic CallbackWhen you reach a busy station, you can set Au

Advanced OperationBackground MusicStrata CTX DKT3000/2000-Series Telephone 05/02 27Background MusicYou can set background music over your telepho

Advanced OperationCall Forward28 Strata CTX DKT3000/2000-Series Telephone 05/02Call ForwardSystemSystem Call Forward (which is set in Programming) a

Advanced OperationCall ForwardStrata CTX DKT3000/2000-Series Telephone 05/02 29• Call Forward - External Location – Forwards incoming line calls

Advanced OperationCall Forward30 Strata CTX DKT3000/2000-Series Telephone 05/02➤ To use the Call Forward button sequence➤ Follow the instructions in

Advanced OperationCall ForwardStrata CTX DKT3000/2000-Series Telephone 05/02 31Call Forward Any Call - Set for Another Station:Enables you to for

Advanced OperationCall History32 Strata CTX DKT3000/2000-Series Telephone 05/02Call HistoryIncoming calls with Caller ID or ANI information can be o

Advanced OperationCall PickupStrata CTX DKT3000/2000-Series Telephone 05/02 33➤ To park a call1. While on a call, press 3DUNLQ2UELW...or &Q

Advanced OperationCall Pickup34 Strata CTX DKT3000/2000-Series Telephone 05/02Page/Internal Call PickupThis feature picks up Internal (station to st

Advanced OperationCall WaitingStrata CTX DKT3000/2000-Series Telephone 05/02 35Notes• The Primary extension number is the directory number by whi

Strata CTX DKT3000/2000-Series Telephone 05/02 iContentsIntroductionOrganization...

Advanced OperationDirect Inward System Access (DISA)36 Strata CTX DKT3000/2000-Series Telephone 05/02Direct Inward System Access (DISA)Outside calle

Advanced OperationDistinctive RingingStrata CTX DKT3000/2000-Series Telephone 05/02 37Distinctive Ringing1. Press  to enter User Programming

Advanced OperationDoor Lock(s)38 Strata CTX DKT3000/2000-Series Telephone 05/02Setting DND for Another Extension➤ To activate DND for another extens

Advanced OperationDoor Phone(s)Strata CTX DKT3000/2000-Series Telephone 05/02 39Door Phone(s)Door phones can be used to call phones selected in s

Advanced OperationEmergency Ringdown40 Strata CTX DKT3000/2000-Series Telephone 05/02➤ To call/monitor a door phone1. With the handset off-hook, pre

Advanced OperationOff-hook Call AnnounceStrata CTX DKT3000/2000-Series Telephone 05/02 41Off-hook Call AnnounceOff-hook Call Announce (OCA) enabl

Advanced OperationOverride Calls42 Strata CTX DKT3000/2000-Series Telephone 05/02Override CallsThe available override features are:Busy OverrideRing

Advanced OperationOverride CallsStrata CTX DKT3000/2000-Series Telephone 05/02 43Executive OverrideExecutive Override enables you to enter an est

Advanced OperationPaging44 Strata CTX DKT3000/2000-Series Telephone 05/02Class of Service OverrideBy dialing a Class of Service (COS) Override code,

Advanced OperationPagingStrata CTX DKT3000/2000-Series Telephone 05/02 45➤ To make a Group Page➤ Press *URXS3DJH and enter the Group number (01~

ContentsChapter 3 – Advanced Operationii Strata CTX DKT3000/2000-Series Telephone 05/02Handset ...

Advanced OperationPrivacy46 Strata CTX DKT3000/2000-Series Telephone 05/02PrivacyPrivacy controls the ability of more than one person to use the sam

Advanced OperationSpeed DialStrata CTX DKT3000/2000-Series Telephone 05/02 47Speed DialSpeed Dial enables you to dial a sequence of up to 32 digi

Advanced OperationSpeed Dial48 Strata CTX DKT3000/2000-Series Telephone 05/02Storing a Station Speed Dial NumberThere are three ways to store a Stat

Advanced OperationSpeed DialStrata CTX DKT3000/2000-Series Telephone 05/02 49Note Selected telephones may have the ability to change System Speed

Advanced OperationTone/Pulse Dialing50 Strata CTX DKT3000/2000-Series Telephone 05/02The numbers are defined in Table 4:Tone/Pulse DialingWith some

Advanced OperationVoice Mail - Direct TransferStrata CTX DKT3000/2000-Series Telephone 05/02 51Voice Mail - Direct TransferThe Strata CTX enables

Advanced OperationVoice Mail Soft Keys52 Strata CTX DKT3000/2000-Series Telephone 05/02 Table 6 Soft Keys for CTX Digital Telephones DKT 3014 SDLDKT

Advanced OperationVoice Mail Soft KeysStrata CTX DKT3000/2000-Series Telephone 05/02 53DESTINATION Enter automatic copy destinationDIRECTORY DIR

Advanced OperationVoice Mail Soft Keys54 Strata CTX DKT3000/2000-Series Telephone 05/02PAUSE PAUS PAUS Pause recordingPAUSE PLAYPause playbackPER DS

Advanced OperationCall RecordingStrata CTX DKT3000/2000-Series Telephone 05/02 55Call RecordingWhile on an active call, a station user can record

ContentsChapter 3 – Advanced OperationStrata CTX DKT3000/2000-Series Telephone 05/02 iiiCall Forward Settings ...

Advanced OperationCall Recording56 Strata CTX DKT3000/2000-Series Telephone 05/02Important! Stratagy ES mailboxes have a definable limit on the leng

Strata CTX DKT3000/2000-Series Telephone 05/02 57DKT3014 LCD Features 4This chapter shows how to use the DKT3014-SDL (shown below) large screen dire

DKT3014 LCD FeaturesDirectory and Speed Dial Listings58 Strata CTX DKT3000/2000-Series Telephone 05/02Directory and Speed Dial ListingsThe directory

DKT3014 LCD FeaturesDirectory and Speed Dial ListingsStrata CTX DKT3000/2000-Series Telephone 05/02 59System Speed Dial and Personal Speed DialUs

DKT3014 LCD FeaturesDirectory and Speed Dial Listings60 Strata CTX DKT3000/2000-Series Telephone 05/02Alphanumeric EntryYou can enter alphanumeric c

DKT3014 LCD FeaturesDirectory and Speed Dial ListingsStrata CTX DKT3000/2000-Series Telephone 05/02 61➤ To add a space or move one character to t

DKT3014 LCD FeaturesDirectory and Speed Dial Listings62 Strata CTX DKT3000/2000-Series Telephone 05/02

Strata CTX DKT3000/2000-Series Telephone 05/02 63User Programming 5User programming enables you to change your telephone’s layout/registration and o

User ProgrammingFlexible Button Codes64 Strata CTX DKT3000/2000-Series Telephone 05/02• Call Forward – Users can set the Call Forward (CF) destinati

User ProgrammingFlexible Button CodesStrata CTX DKT3000/2000-Series Telephone 05/02 65Setting/Changing a Flexible Button’s Function1. Press 

ContentsChapter 4 – DKT3014 LCD Featuresiv Strata CTX DKT3000/2000-Series Telephone 05/02Voice Mail - Direct Transfer...

User ProgrammingOne Touch Buttons66 Strata CTX DKT3000/2000-Series Telephone 05/02One Touch ButtonsOne Touch buttons can be used for storing frequen

User ProgrammingOne Touch ButtonsStrata CTX DKT3000/2000-Series Telephone 05/02 67To Use a One Touch Button➤ Press the One Touch button.Setting/C

User ProgrammingFeature Codes68 Strata CTX DKT3000/2000-Series Telephone 05/02Feature CodesFeature Access Codes are entered as a sequence on your te

User ProgrammingFeature CodesStrata CTX DKT3000/2000-Series Telephone 05/02 69Call Forward Any Call - Set for Another StationAll Call Ext. button

User ProgrammingFeature Codes70 Strata CTX DKT3000/2000-Series Telephone 05/02Incoming - Directed Extension Pickup Ext. button + + Ext. NumberOn

User ProgrammingFeature CodesStrata CTX DKT3000/2000-Series Telephone 05/02 71Activate MW at another Station without Ringing + Ext. no.Cancel MW

User ProgrammingFeature Codes72 Strata CTX DKT3000/2000-Series Telephone 05/02Speed Dial RegisterStation (00~99) + Index Number (00~99)System + In

User ProgrammingLED Indicator DetailsStrata CTX DKT3000/2000-Series Telephone 05/02 73LED Indicator DetailsEach line and feature button has a LED

User ProgrammingLED Indicator Details74 Strata CTX DKT3000/2000-Series Telephone 05/02

Strata CTX DKT3000/2000-Series Telephone 05/02 75DADM/DSS Console 6This chapter provides an overview of the following two optional units and describ

ContentsAppendix A – Centrex ApplicationStrata CTX DKT3000/2000-Series Telephone 05/02 vPaging ...

DADM/DSS ConsoleDADM76 Strata CTX DKT3000/2000-Series Telephone 05/02DADMDigital add-on Modules (DADM) can be connected to both the 3000- and 2000-s

DADM/DSS ConsoleDSS ConsoleStrata CTX DKT3000/2000-Series Telephone 05/02 77DSS ConsoleThe Direct Station Selection (DSS) console operates alongs

DADM/DSS ConsoleDSS Console78 Strata CTX DKT3000/2000-Series Telephone 05/02Calling a Station➤ To call a station’s extension from either a DSS conso

DADM/DSS ConsoleDSS ConsoleStrata CTX DKT3000/2000-Series Telephone 05/02 79Call Transfer with Camp-onYou can transfer a call to a busy station f

DADM/DSS ConsoleDSS Console80 Strata CTX DKT3000/2000-Series Telephone 05/02PagingYou can make an announcement page to a group of telephone speaker

Strata CTX DKT3000/2000-Series Telephone 05/02 81Centrex Application AYour system may be equipped with the Centrex Application, which enhances its f

Centrex ApplicationDelayed Ringing82 Strata CTX DKT3000/2000-Series Telephone 05/02Delayed RingingOutside line or Centrex line(s) can be programmed

Strata CTX DKT3000/2000-Series Telephone 05/02 83Button Labels BAll Flexible Buttons must be programmed for your telephone in system programming and

Button LabelsDelayed Ringing84 Strata CTX DKT3000/2000-Series Telephone 05/02Call Forward-No Answer – Press to forward calls to another station or v

Button LabelsDelayed RingingStrata CTX DKT3000/2000-Series Telephone 05/02 85Pause/Resume – Press to pause or resume recording a conversation to